Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Nuvida  Corporation. The collective work includes works that are licensed to Nuvida  Corporation. Copyright 2003, Nuvida  Corporation ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Nuvida  Corporation or purchasing Nuvida  Corporation products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Nuvida  Corporation or to purchase Nuvida  Corporation products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Nuvida  Corporation. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Nuvida  Corporation used in the site are trademarks or registered trademarks of Nuvida  Corporation

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Nuvida  Corporation disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Nuvida  Corporation does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Nuvida  Corporation does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Nuvida  Corporation shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Nuvida  Corporation has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Nuvida  Corporation product is mistakenly listed at an incorrect price, Nuvida  Corporation reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Nuvida  Corporation reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nuvida  Corporation shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Nuvida  Corporation without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Nuvida  Corporation may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Nuvida  Corporation.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Georgia, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Nuvida  Corporation products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Nuvida  Corporation products) must be commenced within one (1) year after the claim or cause of action arises. Nuvida  Corporation’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Nuvida  Corporation may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Nuvida  Corporation or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Nuvida  Corporation does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Nuvida  Corporation is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Nuvida  Corporation reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Nuvida  Corporation in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Nuvida  Corporation, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Nuvida  Corporation may link to sites operated by third parties. However, even if the third party is affiliated with Nuvida  Corporation, Nuvida  Corporation has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Nuvida  Corporation. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Nuvida  Corporation seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

REFUND and EXCHANGE POLICY

All merchandise unless otherwise indicated may be returned within 10 days of the delivery date for a refund.

These terms apply to all Refund(s) and Exchange(s). 

You may return most new, unopened items within 10 days of delivery for a refund. All item(s) should be returned in their original product packaging.  (Exception : Hairs, Wigs, cosmetic)

Due to State and Federal Health Department Regulations on the sale of wigs and hair additions, the following polices must be enforced:

  All items returned for exchange/refund must be in salable condition, unworn, undamaged, unopened and in the original net and undamaged packaging with tags still attached.

  Merchandise will be inspected upon arrival and if ineligible for exchange/refund it will be returned to the customer’s own expense.

  • We will only pay the return shipping costs if the return item(s) is a result of our error (incorrect or defective item, etc..).
  • All refunds required 20% restocking fee.
  • Shipping charges are non-refundable.
  • No return(s) or exchange(s) are accepted after 10 days of delivery date.
  • Customer is responsible for all shipping costs if seller is not at fault
  • All clearance items are non-returnable.
  • If customer refuses package(s) or the package(s) returned due to a failed delivery, we will charge a 20% restocking fee and the customer is responsible for the returning shipping costs.
  • All Georgia residents are required to pay taxes
  • If your shipping and billing address is different than you may be contacted to verify your order
  •  If your order contains an item that is not currently in stock, you will be notified of any delay beyond 2 business days   (excluding weekends and holidays)
  • If you are returning a product you must have RMA number provided by our customer service. Any return(s) without RMA number will not be honored
  • If return item(s) are damaged or not in new condition or have no RMA number, we will either refuse the item(s) or send item(s) back to you (customer is responsible for the shipping charges)

INTERNATIONAL SHIPMENTS

We do not ship internationaslly

– Please note the product image(s) shown our web site may look different from than actual product.

General Warranty

Once a hair system, unit or hairpiece is installed it cannot be returned. We will do our best to make adjustments, trim or other maintenance procedures to within 1 week of the installation.

Typically, a hair system made with human hair will look its perky best for no longer than 3-4 months. That’s not to say that your hair system will not last longer, but after 3-4 months, you may experience signs of deterioration, such as color fade and hair shedding. Characteristics which are common with all human hair systems.

Hair Shedding

Our hair systems are made by hand, not machine, and each individual hair strand is woven one at a time (we do not multi-weave, which is cheaper and produces an inferior product). Rendering the knot as invisible as possible, requires tiny knots. Marvelous for prying eyes, but due to their fragility, will not last forever. It is not uncommon for the hairs on a hair system to start shedding at the 3-month mark.

You can prevent the inevitable hair-fall with a knot sealer, which could extend the lifespan of your hair system for another 1-2 months.

Color Fade

You can also expect the color to fade on your human hair system, as it will most likely have been dyed to match your existing hair color. Prevention is the key here. The most important factor in maintaining the color of your hair system is to keep it protected from damage, such as sunlight. And the very best solution? Wear a hat. But if you’re not keen, you must at least use hair-care products with added UV protection, of which your average supermarket is the easiest place to search. Nuvida carries at least two sun protection products, so there should be absolutely no excuse not to keep your hair protected from the sun. If you choose not to look after your hair, the color will fade fast.

Straw Hair?

The hair in a hair system can become dry very quickly, unless you ensure it is sufficiently nourished. Unfortunately, you won’t be able to lob on any old shampoo and go. You don’t necessarily need to spend lots of money on products, but you will need to spend some time caring for your hair.

Your scalp oils are no longer nourishing your hair and so, the hair on your hair system is in desperate need of moisture and sustenance. Therefore, always condition the hair after washing with a suitable shampoo. Look for any products which promise color conditioning and protection, and avoid anything with SLS or parabens, as these pesky ingredients are drying and will strip color.

A weekly deep-conditioning treatment is also highly recommended. We’re all big fans of Jorgen hair products, but any supermarket or hair salon will have a suitable product for you.

Adhesive Break-down

Hair systems are not supposed to be bonded to your scalp for months on end. If your hair system is stuck to your head for a prolonged period of time, adhesive will seep through your hair system base. This will not be a fault of the material or the adhesive, this will be the consequence of a product being on your scalp for too long, and it breaking down naturally over time.

Fully bonded system adhesives must cure fully before excessive handling and getting wet.   This type of bonding is the most comfortable, however it needs to fully cure which takes 12-48 hours.  Wetting the hair before that time will make the adhesive soft and expand. However after the curing period, this attachment method should last up to 1 month with no problem.

What to Expect

Hair systems are constructed using delicate and breathable materials and superb quality human hair. They will restore your confidence and bring back the spring in your step. They can also take decades off you!

Customers who wear a Nuvida hair system for the first time are astounded.

To go from a self-conscious balding person to a confident individual with a full head of natural-looking hair is life-changing. You can lead your life to the full: go swimming, go the gym, even jump out of a plane should you desire. A life with hair is a life enhanced. And by following our tips above, your new hair will stay looking its optimal best for as long as possible.

Leave a Reply